WE MAKE IT SIMPLE

 

  • We care about your day - and focus on making it easy for you.

  • our focus is on Rustic and Vintage themed Weddings and Events.

  • Each piece is handcrafted yet affordable.

  • We’re a different type of company focused on you.

HOW IT WORKS

 

Q: How can I get pricing for my event date?

Once you have your event date and venue location booked, we kindly ask you to submit a GET AN ESTIMATE form or send us an email along with the same information found on our get an estimate form.

We will provide a detailed estimate for your review based on your venue location, items and quantities. 

Pricing over the phone is not our preferred method and typical will not discuss pricing over the initial call. We factor in items, quantities, labor involved and venue location when creating detailed pricing for your event.

Q: How do I place an order?

The earlier the better!  We book very fast and in advance to secure our products and 5 star customer service.  Read our reviews here, once you're ready, submit the  ESTIMATE form 

 To secure our products for your event we require a 50% non-refundable retainer,  a signed agreement and credit card on file. The remaining balance is due 1 month prior to your event date.

We accept Credit Card, Check, or PayPal. A 3% processing will be applied for CC payments. 

Q: Is there a minimum order?

Yes. Our minimums start at $950 for "South Florida" ( Homestead-Ft.lauderdale) Excluding Delivery and Taxes. 

Out of town events outside our standard delivery range will  have a higher travel minimum that start at $2000 +  (excluding delivery, travel expenses and taxes)  

Q: Where do you deliver and what are the costs?

We deliver anywhere in Florida and the Keys. We love to travel and can quote you based on your event date and location.

Our White Glove Delivery includes Delivery, Assembly of our pieces and Complete Set-Up in the location of your choice and we also can assist you in design concepts.

Standard delivery times are 10:00 am-11:00 pm. Please allow a 2 hour window for setup and breakdowns. 

  • Standard Delivery rate in "South Florida" ( Homestead-Fort Lauderdale) starts at $350.
  • Travel orders outside of "South Florida" will be additional based on items being ordered and mileage.

Delivery pickup is 11:00 pm with a 30 minute grace period.  Overnight/Late pickups are available if your party ends after 11 pm and will be quoted separately. 

Extra Day Rentals are quoted based on availability, distance traveled and items ordered.

Q: Can I add items to my order after booking?

Yes, you can add items to your order 1 week prior to your event date.  Subject to availability. 

Q: Where are you located?

Our warehouse is located in Miami, Florida - 12050 NE 14th Avenue, Miami, FL 33161. (Appointments Only)

 Please contact us if you would like to see our inventory in person. 

Q: Can I see your products in person:

Absolutely! We would love to meet you and get to know more about your Big day! Our warehouse is by appointment only.

Q: What forms of payment do you accept?

We accept PayPal, Credit card, Cash and Check.

Credit Cards require a 3% processing fee.

Q: What if I Cancel?

We take Cancellations very seriously! We strive to provide our Top service to All that hire Simple Rustic. When we take an order that takes the opportunity away for others to use Simple Rustic for their event which is why a 50% NON Refundable deposit is required to secure our availability and service to you. 

Deposits are 100% NON Refundable. Cancellations made for ANY reason WITHIN 30 days of event date are 100% NON Refundable for ANY reason. A credit card on file is required for all orders. 

Once a contract payment is made no later than 30 days prior to event date and a cancellation is made. Payments are 100% Non Refundable. 
Delivery, Taxes and/or any Out of town fees (hotel costs, travel fees) are Non Refundable if client cancels contract at anytime.